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RIG 500PRO HC Wired 3D Audio Gaming Headset

RIG
$69.99

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$69.99
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Product Description

Control the battlefield with the exceptionally engineered RIG 500 PRO HC headset, designed for console. With its lightweight exoskeleton, precisely-tuned acoustic chambers, powerful 50 mm drivers and the first-ever RIG game audio dial delivering intuitive volume control, victory is at your fingertips.
  • Compatible with Xbox Series X|S and Xbox One, PS4 and PS5
  • Precisely tuned 50 mm drivers deliver game-changing sound
  • Lightweight metal exoskeleton earcups offer comfort and stability
  • Noise-isolating acoustic chambers provide high-resolution audio and low distortion
  • Isolated closed-cup design and dual-material earcushions block outside noise
  • Easy-to-reach RIG game audio dial for fingertip master volume control
  • Inline controls let you adjust audio without using console menus
  • Unlock precise, three-dimensional sound with a prepaid Dolby Atmos® for Headphones activation code*
  • Removable noise-canceling mic and flip-to-mute function for focused gameplay
  • The 3.5 mm cable is compatible with PCs, consoles and personal electronic devices

Compatible Platforms:
Xbox One

Ask a Question

Q: Has anyone found a replacement cord with the volume control that works for this headset?

DPTXZ28 8 months ago
Best Answer :

Hello, This item is available for warranty replacment via RIG Customer Support. You can reach them via email at support.us@nacongaming.com.

11 months ago
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Q: Is this headset good for a game like rainbow six seige bc that’s all I play 

TCSLou0p 11 months ago
Best Answer :

I play pubg and gr wildlands and the sound is amazing

2 years ago
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Q: I recently bought a pair of these and tried to set it up using Dolby Access on my Xbox. However, I did what it said and even so it gave a message saying that my headset wasn't connected, I also can't hear anything. Is there an on button or something?

Darian2002 2 years ago
Best Answer :

on the headphone jack itself is a knob that you turn clockwise until it clicks and also make sure you have the headphones setting set to dolby atmos in xbox settings

2 years ago
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Q: I bought this headset about 2 weeks ago and I’ve had no issues with it but just today the sound stopped coming out of the left ear and I am very sure that I did not damage it because I am very careful with expensive things help?

Fornitekid 11 months ago
Best Answer :

Hello and thank you for your honest review! We are sorry to hear about your experience with the Rig 500HC, if the issue can be replicated with multiple controllers or devices, most likely it will be a faulty unit. The headset comes with a 1 year manufacturer's warranty, please don't hesitate to contact Plantronics Customer Care at 855-765-7878 so we can help you troubleshoot and replace it if necessary!

2 years ago
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Q: the headset i use right now has a echoing problem while in a party, will this headset have the same problem

austinl2000 8 months ago
Best Answer :

I’ve had it for a few months now and love it.  No echo problems unless they are from someone’s loud tv.  Sound quality is great.

3 years ago
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Q: Does this headset have good bass for music while I'm gaming, also does it have good surround sound so I can hear things above, under, in front, behind, to the left, or to the right of me?

MoonShinobi1 10 months ago
Best Answer :

Hi MoonShinobi1, The RIG 500 PRO HC has precisely tuned 50 mm speaker drivers delivering high-resolution audio. Most gaming headsets have 40mm speaker drivers. Also, the noise-isolating acoustic chambers create a high-resolution, low-distortion audio experience. And finally, the over-the-ear design and dual-material earcushions provide passive noise cancellation so you can play for hours or listen to music without fatigue or overheating. All I can say is plug them in, put them on, and feel Travis Scott kick you in the ears. The RIG 500 PRO HC includes a 2-year activation code for Dolby Atmos® for Headphones. Dolby Atmos 3D Surround Sound pulls you into the game with moving audio that sweeps all around and above you. The prepaid activation code included works with Xbox One/Xbox Series X/S or Windows 10 PC.

9 months ago
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Q: Has anyone else had a problem Where the mic won’t detect your voice unless it’s in a very specific position? If so is there any way to fix it?

Gallantmag 1 year ago
Best Answer :

Here are a few things you can try: • Check that the microphone boom is connected properly to your headset, pressed all the way in. • Check that the microphone boom tip is facing your mouth and not twisted. Refer to your user guide and product images for proper orientation. • Make sure the flip-to-mute microphone is all the way down when active on the mic and all the way up when you want to mute (You will hear beep confirming mute) If you are still having issues, please contact RIG Customer Support via email at support.us@nacongaming.com.

11 months ago
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Q: IF I SWITCH XBOX'S OR GAMERTAGS, WILL THESE STILL WORK? SAY'S CODE FOR ONLY 1 THING. SO ONLY WORKS ON ONE XBOX?

Cliff J 1 year ago
Best Answer :

The Dolby Atmos activation code “follows” your account like your digitally purchased games. So if you switch to a new Xbox with the same Gamertag you keep your Dolby Atmos. But if you use another Gamertag you’ll need a new Dolby Atmos license. Hope that helps clarify. If you need more information, you can reach RIG Customer Support via email at support.us@nacongaming.com.

11 months ago
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Q: Does this headset have surround sound on the xbox one, with or w/o dolby?

ema1224 11 months ago
Best Answer :

Yes it has surround sound with Dolby Digital. It will require you to download the app for installation.

2 years ago
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Q: Do these have mic monitoring/ side tone?

Brady112 11 months ago
Best Answer :

Hi! The RIG 500 PRO HC does not have mic monitoring or side tone as a built-in feature. You can enable side tone under Sound settings>Recording devices>Listen>Listen to this device on your computer. You could also check your console and see if you can enable mic monitoring from your console settings. Don't hesitate to contact our Customer Care Team at: https://www.plantronics.com/us/en/support/contact if you have other questions.

2 years ago
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1 - 10 of 27 Questions

4.1

1854 Reviews
Write a Review
5 Stars 1,031
4 Stars 399
3 Stars 170
2 Stars 91
1 Star 163
37.0% of reviewers would recommend this product to a friend
Top Reviews All Reviews
1.0 Verified Purchaser
Don’t waste your money
Wildabeast201
6 days ago
Uncomfortable, poorly made headsets. I’ve had these for about 4 months and only used them twice due to the fact they aren’t comfortable for a bigger head. Also the speaker quality is not good for games you need to hear footsteps. Do not recommend
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1.0 Verified Purchaser
Not worth it
Mrsill
2 months ago
My husband loves RIG for the sound but this is our second pair in less than a year. The first one mic cord ended up messed up. Now on this second set which is like two months old (I was five days out of warranty when it happened) creates an echo. So we are using a mash of both headsets and still sometimes get issues because of the mic connection even though we are using the new headsets mic on the old headset. Tried to contact the company that creates them and they said it’s GameStop warranty only which is a crap 30 days. So, trying to convert my husband to the razer kraken tournament edition like I use. Zero issues. Maybe a diff story if GameStop helped at all.
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5.0 Verified Purchaser
Great Headset
Anonymous
3 months ago
Very comfortable! Great sound. Love these so much! Has been perfect for multiplayer games.
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5.0 Verified Purchaser
RIG 500PRO HEADSET
Anonymous
4 months ago
Best headset I’ve ever had and I’ve had all brands pretty much. The only thing is I wish the cord was a little more durable it’s pretty thin
Length of ownership: 1 month
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4.0 Verified Purchaser
Decent headset
483gme
4 months ago
The audio jack is a little wonky. Need to push it into my xbox controller in order to activate the mic. Likewise sometimes it only plays audio thru the left ear phone. Might need an audio jack extender for convenience.
Length of ownership: 1 month
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5.0 Verified Purchaser
Quality
Angel A
4 months ago
Great Sound quality There durability And overall ear comfort
Length of ownership: 1 month
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5.0 Verified Purchaser
Great headset for a great price
W1k1d1
5 months ago
Great headset. Sound is crisp amd clear and in chat i had no issues at all with my mic. I will definitely recommend this headset to others
Length of ownership: 1 month
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5.0 Verified Purchaser
Headset
Bellapina21
5 months ago
My husband enjoyed this headset. It was more so for the look than the features of sound quality.
Length of ownership: 3 months
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4.0 Verified Purchaser
Comfortable
Harone
5 months ago
Headset has very crisp and clean audio. Definitely do not regret my purchase, they are comfortable and do not hurt my ears after hours of wearing them
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2.0
If you don’t go into parties
TexasBatman00
5 months ago
There are a decent pair of headphones, but only if you dont play with other people and own both playstation and xbox. The headset comes with an detachable mic, but the problem is after about a month and a half mine has now gotten loose and i cant mute myself. The reason i said its bad for both consoles is because you get to pieces of rubber that goes on the cord so i can fit on the controller. So it gets kinda annoying to constantly change them. I will also i have to wiggle the volume dial to make sure the sound in both ears sounds the same
Length of ownership: 1 month
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1 - 10 of 669 Reviews

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