Gift Cards Help

Gift Cards, Digital Gift Certificates, Trade Credit and PowerUp Rewards™ Cards containing store credit can be used to purchase products at GameStop US stores,, and

Gift Cards are sold on,, and in US GameStop stores. If ordered from, physical gift cards are delivered via First Class U.S. Mail within one to two weeks and can include an optional gift message.

Digital Gift Certificates are sold on and can be redeemed online at,, or or redeemed in U.S stores. Digital Gift Certificates are delivered via email within 48 hours of processing (excluding major holidays) and can also include a gift message.

Gift Cards and Digital Gift Certificates are available in several pre-set amounts, or you can order a custom amount up to $500.

Trade Credit and PowerUp Rewards™ Cards can be loaded with stored-value by trading in used games at any GameStop store. They can be redeemed online at,, or or redeemed in U.S stores.

Redeeming a Gift Card, Digital Gift Certificate, Trade Credit or PowerUp Rewards Card Online

Enter the card or account number and PIN on the payment page during the checkout process. To use your Gift Card, Trade Credit, or PowerUp Rewards Card™ online, it must have a scratch-off PIN. This PIN is located on the back of eligible Gift Cards. If your Gift Card does not have an four-digit PIN along with the 19-digit Gift Card number, you can only use the Gift Card at a GameStop store location. The Digital Gift Certificate number and PIN can be found in the email sent to the recipient.

Important Information

  • Discounts, coupons and other offers do not apply to the purchase of Gift Cards or Digital Gift Certificates.
  • The total amount of Gift Card orders may not exceed $500.
  • Credit card verification may occasionally delay order processing.
  • Except where prohibited by law, Gift Cards or Digital Gift Certificates may not be returned, redeemed for cash, or applied as payment on any account and will not be replaced if lost or stolen.

Corporate Sales

To process Gift Card orders in excess of $500, contact our customer service center by phone at 1-800-883-8895.

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