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PickUpAtStore

Buy Online & Pick Up at the Store’s Door
Shop at GameStop.com or on the GameStop App and then:

  • Pick out the items you’d like to buy and choose your preferred store
  • Purchase the items online and select the Pick Up At Store option
  • Wait until you receive your Ready for Pick Up email
  • Contact us when you arrive at the store – we’ll meet you for a contactless pick up

Subject to product availability. Items held for 7 days. Charged at time of pickup.

How it Works

1
Choose

Pick Your Item and select the Check Availability button on the product page.
 

2
Order

Pick your favorite local GameStop location that has the item in stock. Add the item to the cart, select Pick Up At Store and pay for your item. You will receive an email letting you know your order has been received.

3
Grab

Pick Up Your Item at the GameStop holding your purchase. Have that email confirmation handy to help the Guest Associate locate your item.

Your order confirmation email will contain additional instructions, including a notice when your order is ready and the phone number of the store. Just call when you arrive and one of our associates will meet you at the door with your product.

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FAQ

No! It is absolutely FREE to use. The only payment you'll make is for the item when you pick it up at your favorite GameStop store.
Items marked with Pick Up At Store are eligible for pick up. You can check availability from the product availability page.

Wait to receive your "Ready For PickUp" e-mail with your pick up instructions before you go to the store.

We will hold your requested item until the end of the current business day, depending if your order was placed during store hours. The e-mail is usually sent within 2 hours if your order is placed during store hours.

*Orders placed after store closing will receive an e-mail the following business day.

You will be paying at the store, so you'll pay the store price on the day you pick up. Most of the time our online prices and store prices are similar. Although we strive to keep our online and in-store pricing consistent, we occasionally come across special online deals that cannot be duplicated in stores or special in-store deals that cannot be duplicated online for various reasons. Rather than pass over these opportunities, we choose to allow our customers to take advantage of them.

Store hours vary. Store hours are displayed online where you select your store.

  1. Print and bring your "Ready For PickUp" e-mail.
  2. If you are under 17 yrs old and buying an M-Rated game, bring a parental unit!
  3. Bring enough money to pay for your cool game.

To cancel an order placed for pick up, contact the store that is holding the item. The store's phone number is located on your "Ready For PickUp" email.