Don't see your question? Visit our help section.
Get access to great in-store deals and local pick-up
Sign up for our email deals newsletter!
iPhone 5s is purposefully imagined. Meticulously considered. Precision crafted. It's not just a product of what's technologically possible. But what's technologically useful. It's not just what's next. But what should be next.
Q: What service can I utilize on my iPhone?
A: This phone requires Verizon service.
Q: How/where do I activate my iPhone subsequent to purchase?
A: You will need to contact Verizon to activate your iPhone.
Q: Does an iPhone sold at GameStop come equipped with a SIM card?
A: No iPhone sold at GameStop will have a SIM card present. Customers will need to obtain a SIM card when they contact Verizon to activate their phone.
Q: Can I utilize a pre-paid service other than Verizon (i.e. T-Mobile calling card) on my iPhone?
A: Not without modifying the phone in such a fashion that would void the return policy & potentially cause technical issues for the device.
Q: How can I get help with technical questions/issues relative to my iPhone?
A: For assistance with technical questions or concerns, you will need to refer to the appropriate manual that is applicable to your phone, available via the manufacturer.
Q: What is the return policy relative to my iPhone?
A: Standard Return Policy applies, click here for details.
GameStop is not affiliated with or endorsed by Apple Inc. iPod, iPhone, and iPad devices available through GameStop stores and Web sites are refurbished by GameStop. iPod, iPhone, and iPad (including images thereof) are registered trademarks of Apple Inc.
More GameStop Refurbished iPhone Models and Colors
Looking for a different GameStop refurbished iPhone model or color? Check out all our GameStop refurbished iPhone. If you looking for another device, we also offer GameStop refurbished iPad, iPhone and iPod devices in a wide range of models and colors.
Don't know what to do with your old device? Check out the current trade values to sell or trade-in your iPad, iPod or iPhone at your local GameStop store for cash or in-store credit.?
PowerUp Rewards Pro members get 10% off pre-owned games and accessories. Enter your rewards number in the cart to see discounts.