We put our pre-owned Xbox 360, PS3, Wii, DS and PSP games through a rigorous check that we've narrowed it down to these four points. Game works: Check! Game has cover art: Check! Game has an instruction manual: Check! Game is packed with love: Check! After they've passed our test, we place them in our inventory, and you can rest assured that your working game will arrive with cover art, instructions and, yes, love. Applies to pre-owned Xbox 360, PS3, Wii, DS and PSP games ordered online only. Does not apply to pre-owned games in stores. Does not apply to consoles, accessories, movies or UMD.