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Trade Credit Return to Help Center

To redeem Trade Credit value on GameStop.com, enter the account number and PIN on payment page during the checkout process.

If you traded used games at a GameStop store, your remaining balance may have been stored on Trade Credit. You can check the value stored on your Trade Credit card by entering the account number and PIN on the balance inquiry page. The account number and scratch-off PIN are printed directly on the Trade Credit card.

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Click here to send us an email or call (800) 883-8895. Hours of operation are 8:00 a.m.-8:00 p.m. (CST) 7 days a week.


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