Military Customers
Placing an Order
Please follow these steps when entering an APO/FPO address:
- City. Enter "APO" or "FPO."
- State/Province. Select "Armed Forces — Europe" (AE), "Armed Forces — Pacific" (AP) or "Armed Forces — USA/Canada" (AA).
- Country. Always select "United States of America" from the drop-down menu regardless of where the recipient is stationed.
Rates & Delivery Times - APO/FPO Ground
Currently GameStop processes and ships items Monday-Friday. Orders placed on Saturday or Sunday will be processed and/or shipped the following business day. We do not process or ship orders on the following holidays: New Years Day, Memorial Day, Fourth of July, Thanksgiving, and Christmas.
- $4.99 for orders up to $75.00
- Add $1.50 for each additional $50.00
- Allow up to 1 business day for processing.
- Delivered in 3-5 Business Days to the U.S. Military drop off locations. Military delivery time from there will vary.
For additional shipping rates and delivery times aside from APO/FPO shipping options please view the regular Rates & Delivery Times. GameStop.com does not ship, nor are deliveries made on weekends. Weekend days should not be considered when calculating your delivery date.
Ship-To Prohibitions
Please be informed that your designated ship to address must reflect the address of the ultimate end-user. GameStop.com will not process any order which specifies an address of a freight forwarder, warehouse, distribution center, airport or hotel.
Postal orders like APO/FPO shipping may miss our drop shipment process for pre-orders but will ship as close to the release date as possible.
Tracking and Changing Orders
To update an order, visit the Order History page and sign in. A list of recent orders will be displayed. Click on the order number to review order details and available self-service options. Depending on where your order is in the processing cycle you may be able to update the credit card information or cancel an order.
Shipments to APO/FPO addresses do not offer real-time tracking.
► Return to Help Center