Some guests are currently experiencing delays of 1-2 minutes when attempting to retrieve digital codes from their Order History.
Our teams are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
We are also experiencing technical issues with self-service through Order History.
If you need to make an update to your order, please contact us directly at 1-800-883-8895.
If you experience issues redeeming a downloadable code, please check the appropriate network status notifications.
Click here for Sony, or here for Microsoft.
Please note, Sony has planned maintenance every Tuesday, which can cause delays for customers attempting to redeem DLC.